Mobile Device Interaction

Corporate Interaction Design for Mobile Devices
Development of Graphical User Interface Guidelines for mobile devices through the design of a smartphone application.


The project was performed in cooperation with Volvo Car Corporation in Gothenburg.Participating in meetings is a frequent activity for employees, but many experienceproblems with the current booking systems. As most employees possess a smartphone, it was suggested that an application could be designed to facilitate the action of booking a meeting.

VROOM, as the old room-booking system is called, offers the user the benefit of filtering through a large amount of rooms to find a suitable option, however, it is not synced with the user’s calendar which means that a meeting has to be scheduled in two separate systems. Microsoft Outlook is the other system and it works together with the calendar to find a suitable time for the meeting, but the user can only filter the search based on time and building, which is not considered sufficient. As a result, both systems are used in certain buildings where the opportunity to filter searches is important. Therefore, a graphical user interface for a smartphone application that will complement the Outlook system was designed in this project.The IT-department expects that several different smartphone applications for internal use

will be needed in the future and a common design of these is desired. Therefore, the design of the final concept application was used to formulate design guidelines as there are currently no such document for mobile applications. This document also takes into consideration the Brand digital guidelines provided for web-interfaces used on computers. Extracting user requirements and evaluating usability has been considered important for quite some time now, but there are no clear instructions as to how it is to be done. Therefore, development guidelines describing methods used in the project were formulated to aid in the research phase of future projects. Examples of the results from the project are included to describe how to implement the methods and what the expected outcome is.

The results from the project include a final design of a smartphone application for finding available rooms and booking meetings, represented by illustrations and descriptions of underlying functionality. A document describing appropriate methods for extracting user requirements was formulated and is to be used as part of the departments method library in future projects. Finally, design guidelines for future smartphone applications to ensure a cohesive expression were formulated from the design of the concept.

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